PrivacyPolicy

Privacy Policy for Aero POS

Effective Date: July 12, 2025

1. Introduction
Aero POS (“we,” “us,” “our”) is committed to protecting the privacy of our users (“you,” “your”). This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you access or use our website, applications, or services (collectively, the “Services”) at https://aeropos.webtirety.com.

2. What We Collect
We collect data to operate effectively and provide you the best services.

2.1. Personal Data You Provide

• Account Details: Name, email address, password, company name, and billing information.

• Contact Info: Address and phone number (for support or billing purposes).

• User Content: Any information you upload or enter via the Service, like POS transaction logs, product names, or customer records.

2.2. Usage & Device Data

• Usage metrics: Pages viewed, date and time of access, errors, support requests.

• Technical data: IP address, browser type, operating system, device type.

2.3. Cookies & Similar Technologies
We use cookies and web beacons for functionality, analytics, and preferences. Most are necessary for core site functionality; others help us understand how you use the Service.

3. How We Use Your Data
We process your information for these purposes:

• Service Provision: To create your account, deliver features, and process payments.

• Support & Communication: To respond to requests, update you, and send announcements.

• Security & Safety: To prevent fraud, enforce terms, and comply with law.

• Improvement: To analyze usage and enhance our Services.

• Marketing: To send promotional material when permitted, with unsubscribe options.

4. Legal Basis for Processing (GDPR)
If you’re in the EU, we rely on:

• Performance of a contract – to deliver the Service.

• Legitimate interest – for service improvements, fraud prevention, and communications.

• Consent – for cookies or marketing communications you’ve permitted.

5. How We Share Your Data
We don’t sell your personal data. We disclose information only when needed and safe:

• Service Providers: Payment processors, cloud hosts, analytics tools (under confidentiality).

• Legal Requirements: When compelled by law (e.g., legal requests or investigations).

• Business Transfers: In connection with mergers or acquisitions, under confidentiality.

• Protection: To enforce policies, protect rights, security, and public safety.

6. Data Retention
We retain your data as long as your account is active or for legal/business needs (e.g., 3–7 years for financial records). You can request data deletion or closure at any time, subject to legal obligations.

7. Your Rights
You may have rights based on your location:

• Access & Portability: Get a copy of your data.

• Correction: Update inaccurate information.

• Deletion/Restriction: Request removal or limit processing.

• Objection: Object to processing for marketing or profiling.

• Withdraw Consent: Where processing is consent-based.
  To exercise rights, contact us using the details below. We’ll follow applicable laws (e.g., GDPR, CCPA).

8. Security Measures
We use industry-standard encryption (HTTPS/TLS), secure databases, firewalls, regular audits, and internal access controls to protect your data. No method is 100% secure, but we strive to safeguard your information.

9. International Transfers
As a global service, your data may be transferred and processed outside your country, including to India or the U.S. We protect such transfers under applicable mechanisms (e.g., Standard Contractual Clauses, Privacy Shield equivalents).

10. Children’s Privacy
Our Services are not directed at children under 16. We do not knowingly collect their data. If you believe we did, please notify us for removal.

11. Third‑Party Links
Our Services may contain links to external sites beyond our control. This policy does not apply there—review their privacy policies before engaging.

12. Updates to This Policy
We may update this policy over time. We’ll post the revised version on this page with an updated Effective Date and, when significant, notify you by email or in-app notifications.

13. Data Backup & Recovery

To ensure the integrity and availability of your data, Aero POS performs automated daily data backups. These backups are securely stored and encrypted, allowing us to restore your information in the event of accidental loss, corruption, or system failure.

Key details:

• Backup Frequency: Once every 24 hours.

• Storage Security: Backups are encrypted and stored on secure cloud infrastructure.

• Retention: Backups are retained for a limited period (typically 7 to 30 days) to allow for restoration if needed.

• Access Control: Only authorized personnel can access backup files under strict security protocols.

Please note that while we take every precaution, backups are not a substitute for customer responsibility in exporting or maintaining additional copies of critical business data. We encourage users to export reports or records as needed.

Contact Us
If you have questions or concerns about this Privacy Policy or your data, please reach out:

• Email: support@webtirety.com

• Mailing Address:
  Aero POS (Webtirety Software)
  689, Cuttack Rd, Station Bazar square
  Bhubaneswar, Odisha, India

Thank you for trusting Aero POS. We respect your privacy and are dedicated to keeping your data safe.